When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.
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- Your Apple mouse, trackpad, or keyboard isn't working in Windows.
Force Touch isn't designed to work in Windows. - You don't hear audio from the built-in speakers of your Mac in Windows.
- The built-in microphone or camera of your Mac isn't recognized in Windows.
- One or more screen resolutions are unavailable for your display in Windows.
- You can't adjust the brightness of your built-in display in Windows.
- You have issues with Bluetooth or Wi-Fi in Windows.
- You get an alert that Apple Software Update has stopped working.
- You get a message that your PC has a driver or service that isn't ready for this version of Windows.
- Your Mac starts up to a black or blue screen after you install Windows.
If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.
Install the latest macOS updates
Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.
Format a USB flash drive
To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).
- Start your Mac from macOS.
- Plug the USB flash drive into your Mac.
- Open Disk Utility, which is in the Utilities folder of your Applications folder.
- Choose View > Show All Devices from the menu bar.
- From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
- Click the Erase button or tab.
- Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
- Click Erase to format the drive. When done, quit Disk Utility.
Download the Windows support software
After preparing your USB flash drive, complete these steps:
- Make sure that your Mac is connected to the Internet.
- Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
- From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
Learn what to do if you can't download or save the Windows support software.
Install the Windows support software
After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)
- Make sure that the USB flash drive is plugged into your Mac.
- Start up your Mac in Windows.
- From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
- Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
- After installation completes, click Finish, then click Yes when you're asked to restart your Mac.
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If you can't download or save the Windows support software:
- If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
- If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
- If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
- Make sure that your Mac meets the system requirements to install Windows using Boot Camp.
If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.
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The adapters and cables in this article work with these Mac computers and iPad Pro devices:
- Mac models that have Thunderbolt 3 ports. These ports support both Thunderbolt 3 and USB-C connections.
- Mac models that have a USB-C port. This port supports USB-C connections.
- iPad Pro models that have a USB-C port. This port supports USB-C connections.
To find the right cable or adapter for your Mac or iPad Pro, use the information below to identify the connector on the end of the cable coming from your display, hard drive, camera, hub, or other device. Check the end meant to plug into your Mac or iPad Pro.
Thunderbolt 3
If you're using an Apple Thunderbolt 3 cable or other Thunderbolt 3 cable with your display or other device, it will connect to your Mac without an adapter.
The Apple Pro Display XDR and LG UltraFine 5K Display use Thunderbolt 3.
USB-C
If you're using a mophie USB-C Cable with USB-C Connector or other USB-C cable with your device, it will connect to your Mac or iPad Pro without an adapter.
The LG UltraFine 4K Display uses USB-C.
USB-A
If you're using a USB-A cable with your device, use the Apple USB-C to USB Adapter, the Apple USB-C Digital AV Multiport Adapter, the Apple USB-C VGA Multiport Adapter, or another USB-C to USB-A adapter to connect your device to your Mac or iPad Pro.
To charge an iPhone, iPad, or iPod touch from a Thunderbolt 3 or USB-C port without one of these adapters, you can use the Apple USB-C to Lightning Cable instead.
Ethernet
If you're using an Ethernet cable with your device, use a third-party USB-C to Ethernet adapter, such as the Belkin USB-C to Gigabit Ethernet Adapter.
Thunderbolt or Thunderbolt 2
If you're using a Thunderbolt or Thunderbolt 2 cable with a Thunderbolt display or other device, use the Apple Thunderbolt 3 to Thunderbolt 2 Adapter.
This is the correct adapter for the Apple Thunderbolt Display.
Thunderbolt and Thunderbolt 2 are not the same as Mini DisplayPort . They have the same shape, but use different symbols on the cable and port.
Mini DisplayPort
If you're using a Mini DisplayPort cable with a Mini DisplayPort display, use a third-party USB-C to Mini DisplayPort adapter. Check with its manufacturer for compatibility with your Mac and display model.
This is the correct solution for the Apple LED Cinema Display.
Mini DisplayPort is not the same as Thunderbolt or Thunderbolt 2 . They have the same shape, but use different symbols on the cable and port.
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DisplayPort
If you're using a DisplayPort cable with your display, use a third-party USB-C to DisplayPort adapter or cable, such as the Moshi USB-C to DisplayPort Cable.
HDMI
If you're using an HDMI cable with your display, use the Apple USB-C Digital AV Multiport Adapter or a third-party USB-C to HDMI adapter or cable.
VGA
If you're using a VGA cable with your display, use the Apple USB-C VGA Multiport Adapter. Or use a third-party USB-C to VGA adapter, such as the Belkin USB-C to VGA Adapter.
DVI
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If you're using a DVI cable with your display, use a third-party USB-C to DVI adapter or cable. Check with its manufacturer for compatibility with your Mac and display model.
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- You can use your USB-C Power Adapter and charge cable with any Thunderbolt 3 or USB-C port on your Mac or iPad Pro.
- If you have an Apple TV connected to your TV, projector, or other display, you can use AirPlay to wirelessly stream video to that display, or extend the desktop of your primary display.
- Learn about using external monitors with your Mac.
- Learn more about using the USB-C port on your iPad Pro.